The Canadian Centre for Victims of Torture is looking for a person to fill the following position.

 Community Engagement Manager (Bilingual)

The Canadian Centre for Victims of Torture – an agency that provides services to survivors of torture, victims of war and their families – is looking for an experienced person to fill the position of Community Engagement Manager (CEM). Reporting to the Executive Director, the position also interacts with board members, donors and funders, staff, clients and their extended families, the general public, partners, other organizations and stakeholders.


  • Recruiting and training of volunteers including designing training materials; arranges compatible volunteer-client matches; organizes/coordinates volunteer meetings; events and volunteer advisory committee meetings; supervises staff involved in the program; provides ongoing support to volunteers while ensuring that volunteer recruits and clients adhere to CCVT’s guiding principles of non-discrimination and equity.
  • Supervision of staff; participates in funding proposal preparations.
  • Designs and produces communication materials; participates in and delivers presentations at various community information/education/awareness events and conferences; coordinates the production of internal CCVT publications; develops and maintains the CCVT website, volunteer newsletter, and various reports.
  • Plans, leads and organizes all internal CCVT social events (e.g. Summer Picnic, First Light Celebration, Annual General Meeting and Holiday Party, etc.), as well as external events (e.g. Refugee Rights Day, World Refugee Day, etc.) in collaboration with other refugee serving organizations.


  • The minimum education required is BA/BSW degree from a recognized University in Social Work/Social Sciences, Community Development, Counselling, Health Services or equivalent experience in a related field.
  • A minimum of 3 years’ experience in coordinating volunteer services.
  • Knowledge and experience in immigration, settlement and employment services for newcomers or community services; as well as some knowledge of Trauma and Human Rights is required.
  • Excellent written, verbal and interpersonal communication skills in both official languages
  • Highly developed change management and public relations skills; experience working in a fast-paced, diverse environment.
  • Strong computer skills including: Desktop Publishing, Design and Internet Functions, Web Development and Design
  • Strong facilitation skills, experience in leading/working with multi-stakeholder partnership planning processes, and/or steering committees; participating on projects and committees with colleagues across CCVT and local community agencies
  • Self-directed and independent but also proven experience in working effectively as a team member in collaboration with other community professionals; ability to manage relationships with the public and stakeholder groups
  • The ability to balance multiple priorities and communicate with all levels of the organization
  • Proven effectiveness at project management to assist in directing and managing all aspects of a project including writing proposals and submitting reports, liase with project stakeholders and manage expectations as needed
  • Demonstrate a willingness to work hard to achieve the highest quality results

Note: Police clearance for Vulnerable Persons is a requirement. Candidates will be required to submit documents that confirm their qualifications.

We would like to thank all applicants for applying for this position, however only those candidates who are selected for consideration will be contacted. The Canadian Centre for Victims of Torture is committed to an inclusive and accessible recruitment and selection process. If you are invited to attend an interview and require an accommodation, please advise us in advance of our meeting.

POSTING DATE:                       September 17, 2019

CLOSING DATE:                       The job posting will remain active until the position has been filled.

If you are interested, please send your resume with a covering letter to: