For many survivors of torture, the process of resettlement can be just as traumatic as the initial trauma they experienced. Essential to the process of recovery is a positive resettlement process. Unfortunately, there are many barriers to positive resettlement. To assist in overcoming these barriers, CCVT's Settlement Services includes information/orientation, interpretation/translation, time limited counselling, employment-related issues and referrals to resources relating to the economic, social, cultural, educational and recreational facilities that could contribute to the initial settlement of the client. Counsellors also provide information about and access (by referrals) to housing, social assistance, citizenship, health plans, income tax, skills training and applications for family reunification and sponsorships.
Settlement services delivered at CCVT are very important in the recovery process. Building trust is the first step required in order to be able to proceed with services. This requires skill, time and patience. A careful assessment is done for every client and individualized attention is provided to ensure that all receive the care that they deserve. This task goes beyond giving information, referrals and filling out forms. Many clients require lengthy interviews and assistance to clarify misunderstandings, mediate conflicts, facilitate access to services, validate stories of torture, and to support them during crisis.
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